Please view a few of our most recent customer reviews

Darlene Dutton – Battle Creek, MI

Google Review – January 2020


I’m very pleased with my experience with Universal Hail Repair! My car looks brand new. The customer service was very professional. And the repair technicians returned my car to me on time. I HIGHLY RECOMMEND THIS COMPANY TO EVERYONE!

Savannah Drader – Bismark, ND

Google Review - November 2019

Everyone was fantastic to work with the ENTIRE TIME! Dylan was so great with making sure everything was taken care of and everyone cared about my car as much as I do! 15/10 definitely recommend.

Krista Kay – Bismark, ND

Facebook Review – November 2019


Everyone was very friendly and the vehicle looks amazing after the work they did! We would highly recommend using them in the future on hail damage on any vehicle that we own! Thanks to Charlie for stopping by in our neighborhood in Lincoln!  Charlie explained everything to us in great detail. 

Michael Pignataro – Battle Creek, MI

Google Review – October 2019


BEST service ever. Charlie here went above and beyond. We needed a rental and he got us what I have to say the best rental car out there. Thank you so much Charlie. You are amazing. The team there did a top notch job and check zero dollars out of my pocket. I had no rental payment or deductible. It was amazing. This is what service is all about. Thank you thank you thank you

Cody Lewis  – San Marcos, TX

Google Review – October 2019


I can’t say enough good things about my experience. First of all, this is a family run business, and you can really see that they care about their customers and their cars. My car was hit by the hail storm that came through on April 6th. At first I was devastated. I thought that there was no way that any paintless dent repair business would be able to get out all of the big AND small dents on my car. I was skeptical, to say the least. (Luckily, I was wrong) I was even thinking about trading it in or selling it because my car was brand new and spotless before the storm and I hated to look at it in the current state that it was in. The owner, Troy, and his team got every single dent out of my car. They even went above and beyond to vacuum and wax it. I received it my car in better condition than what it was in before the storm hit. They also drove and picked me up from my residence so that I wouldn’t need to take an Uber or have a friend drop me off. They also paid my insurance deductible. They also finished everything faster than the quoted time frame that my insurance company told me to expect it to be finished. There are a lot of bad paintless dent repair businesses out there that focus on “burn and turn” and are a complete waste of your time. At Universal Auto Hail Repair, it’s about you – the customer, your car, and quality. Come here if you want great service and great quality. You won’t regret it.


Kourtney Kipp – Battle Creek, MI

Facebook Review - February 2020 

This company was extremely easy and pleasing to work with. I could write paragraphs on top of paragraphs of how happy I am with their services. Every single staff member was up front, honest, genuine, caring, knowledgeable, and friendly. Three of my immediate family members took their cars to Universal Auto Hail Repair and we all could say the same about each of our experiences. I’ve heard horror stories about other hail repair companies in Battle Creek, but I’ve never heard of a bad review from Universal. Overall, would highly recommend and encourage anyone with hail damage to give them a visit. Their long hours make it easy for any schedule. Thanks again, Universal Auto Hail Repair. Keep doing what you do best!

Bill Davis – Battle Creek, MI

Google Review - January 2020


In my opinion they went above and beyond what I expected. I knew where a lot of the hail damage was on my vehicle and couldnt see any of them after the job was done. I looked from several angles and different light conditions and couldn’t see anything.

Darlene S. – Bismark, ND

BBB Review – November 2019


Very customer oriented. I had them repair two vehicles and they did an excellent job on both. They called and texted every step of the way to make sure there were no problems or concerns. If you need paintless hail repair they are the way to go! Thank you for a great job!

Katrina Slayer – Bismarck, ND

Facebook Review – October 2019


They did great work , fixing all the dings and dents on my car . To top it off great friendly customer service from every employee! ?

Courtney Morgan – Battle Creek, MI

Google Review – October 2019


I had a wonderful experience with this company and its staff. Every single person I spoke with was courteous, knowledgeable, and provided exceptional customer service. Dylan and Danielle were a pleasure to work with throughout this very easy process. The service team did a great job on my car. Definitely recommend!


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